Shipping Policy

All items are shipped via the U.S. Postal service either by Priority Mail or Express Priority Mail. Items with a purchase price over $200 will require a signature.

 Please email us if you wish to have items shipped outside the United States.

Return & Exchange Policy

Items made to order by Ilah Cibis Jewelry are non-refundable and non-returnable.


Deposits on Custom Designs are non-refundable and non-transferable.

If you have concerns, please contact us before purchasing the item. We can provide more information and pictures before you purchase a one-of-a-kind item made specifically for you.

In stock items (Ready to Ship) are typically returnable within 30 days of purchase for store credit only.

We do not offer refunds.