SHIPPING & RETURNS

Shipping Policy

All items are shipped via the U.S. Postal service either by Priority Mail or Express Priority Mail. Items with a purchase price over $200 will require a signature.

 Please email us if you wish to have items shipped outside the United States.

Return & Exchange Policy

Items made to order by Ilah Cibis Jewelry are non-refundable and non-returnable.

 

Deposits on Custom Designs are non-refundable and non-transferable.

If you have concerns, please contact us before purchasing the item. We can provide more information and pictures before you purchase a one-of-a-kind item made specifically for you.

In stock items (Ready to Ship) are typically returnable within 30 days of purchase for store credit only.

We do not offer refunds.

Open**

Tuesday-Saturday

10AM-6PM

**Please book appointment

Online appointments Tuesday- Saturday 10AM-8PM

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